Review draft: this information has not yet received complete professional approval.
Right of withdrawal
As a rule, you have the right to withdraw from a distance contract within 14 days without giving a reason. The period and details depend on the specific contract concluded.
Send withdrawal to
Effects and return
If you withdraw, payments received are refunded in accordance with statutory rules. Goods must be returned on time.
Individual commissions
A statutory exception may apply to individually made or clearly personalised pieces. This is not assumed generally; it is stated in the offer only after reviewing the specific commission before the contract is concluded.
Model withdrawal form
If you wish to withdraw, send the following details to : name and address, jewellery item, dates ordered and received, date and an unequivocal withdrawal statement.
Template version: de-commerce-2026-08-29.1