Review draft: this information has not yet received complete professional approval.
Scope
These terms apply to individual offers of handmade jewellery to consumers.
Inquiry and contract
The website inquiry is non-binding and is not an order. A contract is formed only when the seller makes an individual offer and the customer accepts it; no payment takes place on this website.
Prices, shipping and payment
The binding total price, tax treatment and shipping details are stated in the personal offer.
Delivery and handmade work
Natural materials and handmade production may cause reasonable piece-specific variations; the individual offer is authoritative.
Defects
Statutory rights relating to defects apply.
Withdrawal
Separate withdrawal information applies to consumer contracts. Whether a statutory exception applies to individually made goods is assessed for the specific commission before the contract is concluded and stated transparently in the offer.
Template version: de-commerce-2026-08-29.1